Company Name:
Longo Collision Center
is looking for an
with a strong work ethic and great customer service skills. This position will allow you to reach your full potential. Our state of the art facility is recognized time and time again for their craftsmanship, professionalism, and customer service. Join our team and see why our team members stay with us for 9-10 years! Customer service and our attention to details are what keep us #1. Developing our staff is extremely important to us. If you're an over achiever who thinks it's time to take the next step in your career or have a proven track record, then apply today!
By joining our team you'll have the opportunities to advance in our dealership and learn from the best. If you want to be a part of a team that will value your hard work and effort, give you opportunities for advancement, and will invest in your future. Then you need look no further. We value our team member's contributions and create a healthy environment to grow in. Our benefits package will impress you and our culture will win you over. Come join our team and see what sets us apart from the rest!
Penske Motor Group owns and operates premier automotive dealerships in California including Longo Lexus, Longo Toyota, Scion, Lexus of Stevens Creek, & RAB Motors.
We look for individuals who exemplify our Team values: Integrity, Teamwork, Accountability and Honest Communication.
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Longo Collision Center
The Estimator is responsible for appraising
vehicle damage to determine cost of repair and preparing insurance
forms to indicate repair cost or cost estimates and recommendations.
A high school diploma or equivalent;
A minimum of three (3) years experience in appraising vehicle damage;
Knowledge of automotive repair and paint required; Bureau of Automotive Repair rules and regulations; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages);
Ability to operate manual transmissions; inspect vehicles to identify the cause of errors or other problems or defects; coordinate activities with other employees; pay attention to detail; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment;
Must have a valid driver's license and maintain an acceptable and safe driving record.
Job duties:
Manages repair process of each vehicle to minimize cycle time, meet promised delivery dates, and maximize shop efficiencies.
Examines damaged vehicles to determine extent of structural, body, mechanical, or interior damage.
Estimates cost of labor and parts to repair or replace each damaged item on repair order.
Reviews repair cost estimates with body shop managers and team leaders to ensure nothing is missing from repair order.
Prepares insurance forms to indicate repair-cost estimates and recommendations.
Educates the guest on process of getting a vehicle repaired, including insurance procedures, motorist's bill of rights, repair techniques, safety, value and other relevant information.
Maintain communication with guests and insurance representatives regarding any changes in the estimate and/or promised time.
Determines feasibility of repair versus replacement of parts, such as bumpers, fender, and doors.
Evaluates practicality of repair as opposed to payment of vehicle market value before accident.
Determines salvage value on total vehicle loss.
Establish long-term positive relationships with guests, insurance representatives and manufacturer.
Answers guest questions over the phone, Internet, and in person.
Performs other specific administrative functions as directed by CRC Management.
Achieves production objectives set by Management
Trains and mentors assigned Estimator Apprentice.
Assist all other areas of the CRC, as needed.
Maintains high ethical standards in all actions.
Maintains a professional appearance at all times.
Compensation & Benefits:
Commission Based Pay
Full time positions available
Training and Advancement Opportunities
Our Penske College is free of charge to team members
Health, Dental and Vision Insurance
401K with Company Match
Tuition Reimbursement
Employee Referral Bonus Program
Company and Corporate Partner Discounts
Employee Assistance Program
Wellness Program & Wellness Coach
Fitness Center Programs
If you enroll in our Penske Health Savings Plan for single coverage and also enrolled in our Wellness Program you'll pay zero for health insurance.
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