Call Center Customer Service Representative Community, Social Services & Nonprofit - El Monte, CA at Geebo

Call Center Customer Service Representative

Lincoln Group Lincoln Group El Monte, CA El Monte, CA Full-time Full-time $17.
50 an hour $17.
50 an hour 2 days ago 2 days ago 2 days ago Dispatcher/Customer Service Duties:
- Conduct outbound calls to potential customers - Analyze customer needs and provide appropriate solutions - Maintain accurate and detailed records of customer interactions - Follow call scripts and guidelines to ensure consistent messaging - Meet or exceed daily, weekly, and monthly call quotas - Provide excellent customer service and ensure customer satisfaction - Collaborate with team members to achieve team goals Requirements:
- Previous experience in a call center or customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving and analytical abilities - Ability to work in a fast-paced environment and handle high call volumes - Proficient in using computer systems and software applications - Ability to multitask and prioritize tasks effectively - High school diploma or equivalent required Join our dynamic team as a Call Center Representative! In this role, you will have the opportunity to engage with customers, analyze their needs, and provide them with the best solutions.
We are seeking individuals who are passionate about delivering exceptional customer service and thrive in a fast-paced environment.
Apply today to be part of our team! Job Type:
Full-time Pay:
$17.
50 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year 2 years Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Ability to commute/relocate:
El Monte, CA:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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