Customer Service Rep
Employee Force Provider Employee Force Provider El Monte, CA El Monte, CA Full-time Full-time $17 - $24 an hour $17 - $24 an hour 7 days ago 7 days ago 7 days ago EFP is in search of customer service reps with Aerospace exp.
You will be directly responsible for the customers interest, the CSR addresses the needs, inquiries, and requests, on an inside sales and customer service level, for customers within an assigned territory and on an as-needed basis for other territories.
This position is Mon-Fri from 6am-2:
30pm pay is based on Experience starts @$17 Primary Job Functions Prepares, processes, and routes all incoming and outgoing quotes in accordance with customer deadlines.
Process customer purchase orders per Risk Analysis (per AS9100) and enter orders to ERP system and clearly translate quality clause provisions, particular customer concerns, delivery requirements, and other specifics as may be detailed within the purchase order contract.
Maintains open, closed, and archived customer orders and quotes.
Maintains ERP customer database.
Routinely processes purchase order follow-ups, weekly status reports, work order changes, delivery expedites and trouble-shoots problematic purchase orders.
Performs liaison activities between the customer, engineering, inspection, accounting, and shipping personnel.
Secondary Job Functions Processes and routes all mail and incoming faxes.
Assists accounting department with collections and miscellaneous accounting issues.
Covers reception area on an as-needed basis.
Occasionally relieves officials of clerical work and minor administrative details.
Participate in team meetings/projects.
Participate in 6S activities & Continuous Improvements activities.
Participate in internal auditing system as required by quality management system.
Knowledge of AS9100 Quality System a plus Experience of working with Aerospace OEMs Attention to detail / accuracy Punctuality Safety-minded Willingness to learn and teach Adaptable and humble Critical thinker Team player Ability to work unsupervised and in a group Please apply in person with two forms of valid ID and resume.
Monday-Friday from 8am-3pm.
10533 Garvey Ave, Ste A El Monte, CA 91733 (626)330-0151 Job Type:
Full-time Pay:
$17.
00 - $24.
00 per hour Shift:
10 hour shift 8 hour shift Day shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
El Monte, CA 91731:
Reliably commute or planning to relocate before starting work (Required)
Experience:
ERP systems:
2 years (Preferred) Customer service:
3 years (Preferred) AS9100:
2 years (Preferred) Aerospace:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will be directly responsible for the customers interest, the CSR addresses the needs, inquiries, and requests, on an inside sales and customer service level, for customers within an assigned territory and on an as-needed basis for other territories.
This position is Mon-Fri from 6am-2:
30pm pay is based on Experience starts @$17 Primary Job Functions Prepares, processes, and routes all incoming and outgoing quotes in accordance with customer deadlines.
Process customer purchase orders per Risk Analysis (per AS9100) and enter orders to ERP system and clearly translate quality clause provisions, particular customer concerns, delivery requirements, and other specifics as may be detailed within the purchase order contract.
Maintains open, closed, and archived customer orders and quotes.
Maintains ERP customer database.
Routinely processes purchase order follow-ups, weekly status reports, work order changes, delivery expedites and trouble-shoots problematic purchase orders.
Performs liaison activities between the customer, engineering, inspection, accounting, and shipping personnel.
Secondary Job Functions Processes and routes all mail and incoming faxes.
Assists accounting department with collections and miscellaneous accounting issues.
Covers reception area on an as-needed basis.
Occasionally relieves officials of clerical work and minor administrative details.
Participate in team meetings/projects.
Participate in 6S activities & Continuous Improvements activities.
Participate in internal auditing system as required by quality management system.
Knowledge of AS9100 Quality System a plus Experience of working with Aerospace OEMs Attention to detail / accuracy Punctuality Safety-minded Willingness to learn and teach Adaptable and humble Critical thinker Team player Ability to work unsupervised and in a group Please apply in person with two forms of valid ID and resume.
Monday-Friday from 8am-3pm.
10533 Garvey Ave, Ste A El Monte, CA 91733 (626)330-0151 Job Type:
Full-time Pay:
$17.
00 - $24.
00 per hour Shift:
10 hour shift 8 hour shift Day shift Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
El Monte, CA 91731:
Reliably commute or planning to relocate before starting work (Required)
Experience:
ERP systems:
2 years (Preferred) Customer service:
3 years (Preferred) AS9100:
2 years (Preferred) Aerospace:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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